It’s Ok Not to be Ok

• Our premium t-shirts combine ultra-soft 190 GSM bio-washed 100% premium quality cotton with vibrant DTF (Direct-to-Film) printed designs.
• Unlike standard prints, DTF technology ensures exceptional color clarity and durability that won't crack or fade, even after repeated washes.
• The substantial fabric weight gives a quality feel while maintaining breathability, making it perfect for all-day wear. Designed with a tailored yet relaxed fit, these tees offer both comfort and street-ready style.

• We take 1-2 business days to carefully prepare your order - this includes quality-checking every t-shirt, hand-packing it with care, and generating your shipping label.
• Once dispatched, You will receive orders within 3-5 business days based on your locations via our trusted shipping partners (we'll notify you if there are any unexpected delays).
• You'll receive real-time tracking updates via SMS/email the moment your package ships.

We want you to love your purchase, which is why we offer hassle-free returns. To ensure a smooth process, please follow these guidelines:

Eligible for Returns/Exchanges:

We accept returns under these specific circumstances when reported within 12 hours of delivery:

• Wrong Item Received (item doesn't match your order confirmation)
• Damaged/Defective Product (manufacturing flaws or shipping damage)

Non-Eligible for Returns/Exchanges:

• Size/Fit Issues (please refer our detailed Size Chart before ordering)
• Change of Mind (color preference, style change, etc.)
• Used/Washed Items (products with removed tags or signs of wear)

Required for all Returns/Exchanges:

• Uninterrupted  unboxing video showing:

1. Sealed package before opening
2. Clear view of shipping label
3. Full product reveal showing the issue

• Photos highlighting the specific problems
• Email your complete return request (with videos + photos) within 12 hours of delivery to sanvisoutlets@gmail.com
• Our team will review and respond within 24 business hours
• Approved returns receive a prepaid return label
• Refunds processed within 1-2 business days after we received the item